FAQ

The distinction is in concentration. Many brands include botanical ingredients in trace amounts — enough to list on the label, not enough to perform. Every Made From Earth formula is built around its active botanical as the lead ingredient, present in a concentration that earns its position. Nothing is included for optics.

Our formulations are built on naturally-derived, botanical ingredients. We do not use synthetic fragrances, parabens, sulfates, or petrochemical fillers. What you see on the label is what is in the bottle, in a meaningful amount.

Yes. Our products are dermatologist tested and formulated to be effective on sensitive skin. If you have a specific skin condition or are under dermatological care, we recommend consulting your physician before introducing new products.

Always. We do not test on animals at any stage of development or production.

No. Any scent present in a Made From Earth product comes from the botanicals themselves — rosehip, chamomile, carrot — not from synthetic fragrance compounds.

Sensitive skin responds well to our Chamomile Eye Therapy, Pure Aloe Vera Skin Treatment, and Holistic Honey Body Lotion — all formulated with calming, non-irritating botanicals. We recommend patch testing any new product on the inner wrist before full application.

Oily skin is frequently a response to dehydration — when the skin's moisture barrier is properly supported, excess oil production typically diminishes. Our Cucumber Cooling Gel and Plant Stem Cell Moisturizer are lightweight formulas that hydrate without occluding pores.

Yes. Our formulas are designed to layer. A standard approach: cleanse, apply your serum (Carrot Serum Concentrate or Pure Aloe Vera), follow with moisturizer, then eye treatment last. Consistency over several weeks will yield the most visible results.

Prevention is more effective than correction. Most skincare professionals recommend beginning targeted eye and serum treatments in the mid-twenties, though there is no wrong time to start supporting the skin's natural renewal process.

Orders are processed within 1–2 business days. You will receive a shipping confirmation with tracking once your order has been dispatched.

Yes. Free standard shipping is available on all orders over $49.

We currently ship within the United States. International availability is expanding — sign up for our email list to be notified when we ship to your region.

We begin processing orders quickly. If you need to make a change, contact us immediately and we will do everything we can to accommodate the request before it ships.

We stand behind every formula we make. If you are not satisfied with your purchase, contact us within 30 days of delivery and we will make it right.

Please contact us with a photo of the damaged item and your order number. We will arrange a replacement promptly.